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Tuesday - Saturday: 10:00 - 17:00
Sundays & Bank Holidays: 12:00 - 17:00


Salary range: £16,618 - £ 18,940 pro-rata

Permanent post

The Fitzwilliam Museum was founded in 1816 and opened to the public in 1848. Today, it houses over half a million works of art and antiquities spanning a period of four thousand years and representing most major civilisations of the world. The collections are curated within five departments: Antiquities; Coins and Medals; Paintings, Drawings and Prints; Manuscripts and Printed Books; and Applied Arts: for an overview see The Museum has an international reputation for excellence in research, exhibitions, education and public engagement.  As well as being the principal museum of the University of Cambridge, it is the largest cultural venue in the region, welcoming around 500,000 visitors a year. It is also the lead partner of the University of Cambridge Museums, a partnership of eight University Museums and the Botanic Garden.

The Telephonist/Receptionist provides the first point of contact for many visitors and telephone callers to the Museum, providing a full telephone and mail room service for all Museum staff.  There will also be a requirement to order and distribute stationery and provide support for a range of museum functions.

We are looking for the following skills and abilities: excellent telephone manner and clear communication skills; ability to assimilate large amounts of frequently changing information; demonstrable knowledge and practical experience of switchboard operation and reception duties; computer literacy, including email, WORD and Excel; reliability and punctuality; flexibility including willingness to provide leave cover; interest in and commitment to the work of the Fitzwilliam Museum and the cultural sector.

Closing date for applications: midnight 21 August 2017

Planned interview date: 30 August 2017      

Offers of employment will be conditional upon the satisfactory outcome of a Basic Disclosure check via Disclosure Scotland. Whether an outcome is satisfactory will be determined by the University.

To submit an application for this vacancy, please click on the link in the ‘Apply online’ button on the advert published on the University’s Job Opportunities pages, This will route you to the University’s Web Recruitment System, where you will need to register an account (if you have not already) and log in before completing the online application form.

Any queries should be directed to or Tel: 01223 764840.


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