Facilities

Image["Courtyard"]

Admission

to the Museum’s collections and to exhibitions is free. Visitors’ donations help keep the galleries open and are much appreciated.

Entrances

There are two entrances to the Museum, both accessed from Trumpington Street. The Main Entrance to the Founder’s Building is approached by a flight of steps and the Courtyard Entrance is at street level.

Cloakrooms

There are two cloakroom facilities available at the Museum: self-service lockers at the Courtyard Entrance and an attended service at the Main Entrance Information Desk. Each facility is open 10.00am - 4.50pm Tuesday - Saturday and 12.00pm - 4.50pm Sunday.

To help to ensure the safety of our exhibits visitors are not permitted to carry items on their backs. Bags and other items larger than 45x35x15cm (except wheelchairs, mobility aids and pushchairs) may not be taken into galleries, but can be taken into the Courtyard Shop and Courtyard Cafe.

Courtyard Entrance - Self-Service Lockers:

The dimension of each locker is 42cmx25cmx45cm and they require a £1 coin for operation, which is returned once the locker is no longer in use.

Main Entrance - Attended Service:

Please note that due to space limitations, the Museum regrets that we are unable to check into this cloakroom:

Items that exceed the following dimensions:

Maximum size: 56x45x25cm
Maximum weight: 10kg

Or:

Suitcases
Pushchairs
Shopping trolleys
Scooters
Fold-up bicycles
Musical instruments

In the interests of security it may be necessary to conduct bag searches. Visitors are asked to present any bags to Museum staff for inspection on request.

All items deposited in the cloakrooms are left at the owner's risk and should be collected before leaving the museum.

The Museum reserves the right, at its sole discretion, to vary or alter these conditions without prior notice.

Group Visits:

Storage for use by groups during their visit to the museum is available on request. Please click here for information on how to book a group visit.

Access & Floorplan

The galleries are located on the ground and first floors. The education suite, with seminar room, studio and schools cloakroom and lunchroom is locatedon the lower ground floor.

View floorplan

Lift

There is a lift to all floors located near the Courtyard Entrance.

There is no lift access to the paintings displayed on the balcony in Gallery 3 (British 16th-18th century art). Restricted access is via a spiral staircase. Information about the works is available in Gallery 3.

Wheelchairs

Museum wheelchairs are available at the Courtyard Entrance for visitors’ use.

WCs

Lavatories and baby-changing facilities are located near both entrances: through Room 24 on the lower ground floor near the Main Entrance and on the lower ground floor at the Courtyard Entrance.

Café

The Courtyard Café serves an all-day menu including morning coffee, afternoon tea, sandwiches and light lunches.

Closes 30 minutes before the Museum.

Further information about Café

Shop

The Courtyard Shop is located adjacent to the Café, selling a wide range of postcards, art books, prints and merchandise inspired by the collections.

Closes 15 minutes before the Museum.

Further information about Shop

Families

The Museum welcomes families with children. Free family activity Fitz Kits and trails are available from both entrance desks

Group Visits and Guided Tours

The Museum welcomes visits by groups who should book in advance. Guided tours for groups may be arranged through the Guided Tours Department, Cambridge Tourist Information Centre. For further details and booking see Group Visits and Tours.

The Fitzwilliam Museum : Facilities